PlatformParents

Keep families informed

Parents

The Parents App gives guardians a clear view of the children connected to their account. It brings together school information, attendance, published academic results, invoices, payments, and publications.

What this area does

Parents see the school information that belongs to their linked children after results are published and invoices are issued.

✓Linked children and profiles
✓Attendance and published results
✓Report cards and invoices
✓Payment history, publications, and school information

The workflow

How parents works

01

Open the parent sign-in page at /parent/login and enter the phone number recorded with the school. The linked child's admission number is optional, but entering it checks that it matches a child connected to that phone. Enter the school slug if the phone is registered with more than one school or the school has asked you to use it. Ask the school office to check the guardian phone, child record, and relationship if sign-in does not work. Do not share sign-in details in a group chat.

02

After signing in, select the correct child if more than one child is linked. Check the child's name and class before reviewing records.

03

Review attendance, published results, report cards, issued invoices, balances, payment history, publications, and school information. Results appear after the school completes its review and publishes them; draft teacher entries are not parent-visible results.

04

Follow the payment instructions shown by the school and keep any receipt or confirmation. Contact the school office about a record that appears incorrect; parents should not use another child's account or device session.

05

On a shared phone or computer, sign out when finished and avoid displaying a child's records where other people can see them.

Related areas

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